Payments

Locivo vs SumUp: which platform fits your restaurant?

SumUp is a payment provider. Locivo can connect payment processing to orders, customer profiles, loyalty, CRM, delivery, and restaurant growth workflows.

This comparison is written as a practical buyer guide. Always confirm current pricing, contract terms, market availability, and product packaging directly with each provider before switching.

Short answer

Choose SumUp when its core category is exactly what you need today. Choose Locivo when you want direct orders, customer ownership, loyalty, payments, delivery, reviews, and CRM to work together.

Best fit for Locivo

Restaurants that already like SumUp payments
Operators who need ordering and loyalty around payments
Businesses that want payment provider control

Where Locivo stands out

Turns payment moments into customer records and repeat-visit opportunities
Connects checkout to ordering, delivery, vouchers, and CRM
Lets the restaurant keep provider ownership while Locivo handles the operating journey

SumUp strengths

Simple merchant payment processing
Card reader and payment familiarity
Direct payout relationship with the merchant

Feature comparison

Compare the operating model.

FeatureLocivoSumUpWhat this means

Role

Operating and customer growth layer

Payment processing

Locivo can work around a payment account the restaurant already trusts.

Customer data

Order-linked customer profiles and loyalty

Payment transaction context

Payments are more valuable when tied to repeat behaviour.

Delivery

Delivery fee, zones, notes, and dispatch direction

Not the primary delivery layer

Locivo connects payment to fulfilment.

Marketing

CRM, vouchers, reputation, and recovery

Payment-first

The customer lifecycle starts after checkout.

Switching path

1Connect SumUp as the payment provider inside Locivo
2Set online payment mode: optional or required
3Test QR ordering with hosted checkout
4Use Locivo CRM and loyalty after each paid order

Compare your numbers before switching.

Use the calculators to estimate platform costs, no-show losses, delivery margin, and the operating gaps that matter most for your restaurant.

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